Spectra - Degraded Performance - Transcoding – Incident details

Video transcoding is operational, it's simply being handled locally for the instance at this very moment. We will update this ticket when we know more.

We've temporarily disabled the remote runners to process videos locally instead. This will be more of a strain on the local server in the short term; we ask users to please be patient as our backend works through the queue of unprocessed videos.

We're still awaiting feedback from the maintainer of the remote runner. There are only a handful of videos in a stuck state, and we will evaluate the best way to handle them in the short term.

Our server upgrade went off without a hitch, and we've managed to free up some reserve space as we continue to investigate. We're still uncertain about what's happening with the remote runner, but we'll keep an eye on it.

We are temporarily taking the server down to run some resource-intensive maintenance scripts. Stay tuned!

We've reached out to our contact at Framasoft regarding the runner. In the meantime, we'll run some non-destructive cleanup scripts in an effort to reclaim some storage space on our server.